Contacting Sheffield City Council Fatigue


I am sorry, but today Monday 19 November 2012, I have contacted Sheffield City Council Fatigue, which has left me bemused and bewildered.

Some of you may not be aware of this condition or you may know of it by its generic name of Local Council Fatigue. In some cases it may be called after the name of your local council.

The recovery period is dependent on the individual and may be from a few minutes to several hours, depending on its severity. In some serious cases it may be caught on a daily basis.

The symptoms start by you telephoning your local council switch board over some problem you may have or you may wish to obtain some information which is important to you.  While you progress through their telephone system, pressing the numerical digits on your telephone as and when requested, the start of the fatigue may be about to commence or may have already commenced.  When you eventually press the last digit and the sound of a telephone ringing can be heard, you feel you may be on the road to recovery.  Then the telephone continues to ring and ring and ring…

Eventually one of three things will occur, one, someone may answer the telephone, two, the telephone stops ringing and you are cut off. But it may be like today, you get an automated voice advising you that ‘there is no one to answer your call and therefore can you ring back later’. The fatigue is now well in progress, but you do as requested and telephone back say 1/2 hour to a hour later.

You progress through the stages stated above and hopefully you will get someone to answer the call and they offer you assistance.  But as was the case today, you get the automated voice saying ‘there is no one to answer your call and therefore can you call back later’. As like myself you may be persistent and keep calling back, but you only get the same final response.  It is then that the fatigue has finally taken control of you.

But still being persistent, you may try different council telephone numbers and in some cases you may get through, but of course, you are not where you wish to be. So you explain what as been happening and the person appears to understand and advises you that they will put you through. So in expectation you wait and the telephone starts to ring. But, oh no, you are again in the telephone system.  But you think, it may be different this time, but how wrong can you be, you get eventually the same automated message.

You then give up and take a well earned rest and try to recover.  On recovering, you have an idea, why not send an email, so I have asking for someone to telephone me back, now, hopefully this will be tomorrow.

As part of the treatment for a full or partial recovery, you may make a posting on your blog.

Oh, I do now feel so much better and I will go on to see what tomorrow may bring. Hopefully not some of the same.

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