At last someone telling it as it is and using real examples. No distant telephone centre will be as good as a real GP and Dr Frank Teunisse is quite correct as these telephone services are not there to benefit the patients. They are there to, supposedly reduce the pressures on hard working GPs and also to save money, mainly the latter.

To work for the benefit of the population of the Uk we need to have an effective and efficient NHS and local social services for both need to work in tandem with each other and one can not exist without the other, so the Government needs to stop creating cuts and fund these areas sufficiently and let them be managed by the persons who know what they are doing, not some non-proficient persons who only wish to make cuts.

We all need to be bombarding the government, the Prime Minister and the respective Ministers with our complaints and grievances, if necessary on a daily basis.