A disabled woman who took her own life after being told she had lost a benefits appeal had written a letter to civil servants describing the unfairness of the face-to-face assessment that had led to her losing her support. The Department for Work and Pensions (DWP) took just six days to decide her initial appeal, not long enough for Susan Roberts to submit any evidence that could have backed up her claim for personal independence payment (PIP). A DWP civil servant even told her – in a letter dismissing this initial appeal, known as a mandatory reconsideration – that there was no evidence that she could have submitted that would have changed her mind. Two months later, she received another letter, this time telling her that a tribunal had also rejected her appeal. The body of Susan Roberts was discovered the following day by a care worker at her warden-assisted flat near Tunbridge Wells, Kent, surrounded by letters telling her that she would not be entitled to PIP. She had also placed

Source: PIP claimant who took her own life had written about unfair assessment report | DisabledGo News and Blog

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