On Thursday 7 September, staff reportedly stopped a disabled man with a prosthetic leg getting on a Virgin train, because they didn’t believe he was disabled.
Wait, what…?
Andy Grant is an Afghanistan war veteran who had his leg amputated in 2010, after a blast in the war injured him. But that didn’t seem to matter to Virgin Trains staff and the police.
Grant had just lost his wallet near Euston Station in London, so had lost his bank cards and his disability travel pass. But he did have an E-ticket, and tried to board a Virgin train with this. Grant explained in a Facebook post:
When i activated the ticket to board the train they [Virgin staff] asked to see my railcard. I realised it must be in the cafe so I ran back to the cafe to look for it. It wasn’t there
I ran back and explained that I had lost my wallet. The Virgin staff said ‘tough, You need to go [and buy] another ticket’.
I explained that would be impossible as I don’t have my wallet now.
He was told what?
The member of Virgin staff allegedly then asked Grant:
how do we know you are disabled and have a railcard?
61chrissterry 