A “Disability Confident” company owned by the Department for Work and Pensions (DWP) subjected a disabled member of staff to repeated abuse from strangers after it refused for more than 15 months to make a simple alteration to his parking arrangements.
It is now more than 15 months since wheelchair-user Jamie Shield reported to managers at BPDTS that he was receiving abuse from other workers at the Benton Park View complex in Newcastle because of the way he was forced to park his car.
Instead of arranging for him to have an accessible parking bay, BPDTS had allocated him two spaces next to each other and told him to park in the middle of the pair of bays, allowing him space to slide from the driver’s seat into his wheelchair.
But from the first day of the new arrangement, Shield began receiving abuse from passers-by, criticising him for parking in the middle of two spaces.
The abuse was so bad that he has considered reporting it as disability hate crime.
BPDTS was set up two years ago by DWP to provide it with its IT services, and is based at offices run by HM Revenue and Customs in Newcastle-upon-Tyne.