So Maximus are making “‘jaw dropping profits’ for sub-standard work” and in 2017 Frank Field, chair of the commons work and pensions committee, went on to say “the government will surely want to look at whether assessments would be better delivered in-house”.
What have the Government to say about this, I hope they will only be paying Maximus for the work that is done to standard, being the Governments standard and not that of persons claiming or what a reasonable person would accept, which would be a considerably higher standard.
I would hope that the DWP have only paid Maximus for work that is standard and if work was already paid, to then claim back where the work was subsequently found to be sub-standard, for to not do so means the contract did not state quality standards, when one would have expected it to do so.
These welfare reforms leave a lot to be desired as claimants have found to their cost.
In effect the welfare reforms are a ‘shambles’ and should be deemed ‘not fit for purpose’ and this goes for the organisations that have been contracted to do the work on behalf of the DWP.
The Times is reporting that the Centre for Health and Disability Assessments, better known as Maximus, has doubled its profits from carrying out ESA assessments.
According to the Times, Maximus made a profit of £26 million in the year to September 2017, double the profits it made in the preceding year and representing a rise from 8.4 to 16.1 in its profit margin.
Maximus says the cash has been earned because it has been hitting volume performance targets.
However, as we revealed back in December 2017, Maximus have never met their targets for the proportion of reports that are deemed unacceptable. In October 2017, 7.9% of reports were judged to be unacceptable, well above the target of 5%.
Frank Field, chair of the commons work and pensions committee, told the Times that the committee had heard “appalling evidence about the shoddy work…
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