Atos threatens to call police after claimant questions PIP assessor’s mental health training   | Govt Newspeak


Staff working for a discredited benefit assessments contractor threatened to call the police after a claimant asked about the mental health qualifications of the nurse who was assessing his eligibility for personal independence payment (PIP).

Atos has now launched an investigation into what happened at the assessment centre in Leeds, which saw the nurse abandon Kris Weston’s assessment after just a couple of minutes.

She did not realise that Weston, a composer and trained sound engineer, had been recording the assessment.

Weston began the assessment last month by telling the nurse that he had stayed up all night because of the extreme anxiety he experiences when he has to deal with institutions.

He had spent three days putting together a 10-page description of his complex mental health problems – and what he says is the “continual failure to even listen to his problems by multiple institutions” – in the hope that the assessor would help him secure the financial and health support he needed.

He explained that he had been unfairly described in the past as “violent” by the NHS after a telephone argument, although she told him that Atos had no record of this.

She appears to have wrongly blamed the decision to refuse him a home assessment on the Department for Work and Pensions (DWP), when such decisions are taken by the assessment companies, Atos and Capita.

 

Source: Atos threatens to call police after claimant questions PIP assessor’s mental health training   | Govt Newspeak

One thought on “Atos threatens to call police after claimant questions PIP assessor’s mental health training   | Govt Newspeak

  1. I have said this before, but how many more examples of bad practice, lack of competence, no Duty of Care, no understanding, accountability and many others have to be brought into the public arena befor the DWP takes the urgent appropriate action to remedy these faults.

    But are these faults also aligned with the DWP, do the DWP really care about benefit claimants, looking at all the evidence, it would appear that they do not care and neither does to Esther McVey Secretary of State for Work and Pensions of the United Kingdom.

    For if she did thwn the appropriate actions would have already been taken.

    I am convonced that she and the DWP have no Duty of Care and benefit claimants will have no Justice while they are around.

    Like

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