Hundreds of staff working on the UK Government’s flagship Universal Credit scheme are considering industrial action over “severe under investment, staff shortages and criticism from claimants on how they are treated”.
Close to 700 Universal Credit case handlers working at centres in Wolverhampton and Walsall are to be balloted by the Public and Commercial Services union (PCS) for potential strike action.
If PCS members vote for industrial action, strike action could take place as early as March, which will see staff walk out in protest for 48 hours. The ballot closes on 25 February.
Source: Universal Credit staff consider strike action after being treated ‘with contempt’ : Welfare Weekly