Yes, mistakes do occur, but not with such regularity. It would appear that the DWP are making a quest to make mistakes.
Then we hear the immortal phrase ‘Lessons will be learnt’, but will they. This is a phrase we have all heard for at least the last 50 years in many Central and Local Government departments and have any lessons been learnt, I doubt it.
For lessons to be learned there has to be willingness to learn and this Government has no willingness, just the opposite.