This is unbelievable, well it should be, but this is the DWP, a Government department dealing with welfare benefits and therefore it is believable.
For the system to not have the ability to record not only when benefits need to be reviewed, but also the need to have a system of issuing review forms, for this can not be expected to be the responsibility of benefit claimants.
Many of these claimants will have many disabilities and may not have the capacity to remember, for this should be the responsibility of the DWP.
Again, it is a major problem with the benefits system, which needs to be righted without delay.
Fears of another DWP mess are growing as Benefits and Work members tell us that they have not received a PIP review form or a further extension of their PIP award.
The claimants are all within six months of the end of their PIP award and would normally expect to have received an AR1 review form.
One member, posting on the forum, told us that their PIP was due to end in January but they had not received a review form.
On the moderator’s advice they contacted the DWP and were told that if they had not done so their PIP would have stopped in January, as there was nothing on the system to say a review form should be sent out.
Another member in the same position also rang the DWP. Within a week they had received a review form which needed…
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