Again and again the DWP say one thing and then do another, but take the attitude that they are never wrong.
The DWP and that means the Government need to realise that they are dealing with people and not inanimate objects.
They should be transparent and honest, but this is a Government department and unfortunately it is a miracle if they are.
It is not as though not owning up about being wrong will cause no lasting damage and harm, for it will.
The DWP are ruthless in instigating sanctions and once a persons loses a benefit, it can not be reinstated when the wrong has been admitted.
Yes, the claimant can make another claim, but the loss of benefit income will not be regained and even worse, if a Motability vehicle is involved. For once the vehicle has been returned it can take months to obtain another, thus causing much distress to the claimants.
The DWP and the Government need to come into the real world and not play with the feelings of claimants.
With many thanks to Benefits And Work.
The DWP has mistakenly been sending out letters to PIP claimants telling them their PIP has been stopped because they failed to return a review form, the Disability News Service (DNS) is reporting.
Back in March, when the pandemic first began, many PIP claimants were told that they did not need to return their PIP review form and that their claims would be automatically extended.
However, it appears that last month an official at the DWP did a check for late return of forms and sent out letters to an unknown number of claimants telling them that their PIP had been stopped and, in some cases, that they had to return their Motability vehicles and might have to repay some of the money they had received.
One claimant who received a letter told DNS that she had originally been told by the DWP…
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