Almost a third of assessments for the PIP disability benefit are not fully up to scratch, figures reveal.
The data shows the shocking full story behind the official figure that 95% of reports are “acceptable”.
Atos and Capita have a target for 3% or fewer of their reports to be ranked “unacceptable” – and currently it is around 5%.
But figures handed to MPs show thousands more “acceptable” reports still had to be amended or prompted staff feedback.
Atos, for example, said 5% of its reports were “unacceptable” between March and December 2017.
But a further 10% were “acceptable with amendments”, and 15% were “acceptable with feedback” – meaning there was “learning required” for the assessor.
That left just 70% of Atos reports that were graded acceptable without any changes or feedback.
In the same period, Capita said just 6% of its reports were unacceptable. But a further 15% were acceptable with amendments and 13% had learning required.
That meant 66% of Capita reports were graded acceptable without any amendments or feedback.
An Atos spokesman stressed that “acceptable with amendments” still meant a report was acceptable.
Source: Almost a third of PIP disability assessments are ‘not up to scratch’ | DisabledGo News and Blog
Hated Government welfare tests have unleashed a “pervasive lack of trust” in the system, MPs warn today. Contracting out assessments for Personal Independence Payments and Employment and Support Allowance fuelled victims’ agony, the Commons Work and Pensions Committee reveals.
In a 71-page report, it calls on ministers to scrap the current arrangements and take tests back in house. Chairman Frank Field said: “For the majority of claimants the assessments work adequately, but a pervasive lack of trust is undermining its entire operation. “In turn, this is translating into untenable human costs to claimants and financial costs to the public purse. No one should have any doubt the process needs urgent change.”
Since 2013, 290,000 rejected claims for Personal Independence Payments or Employment and Support Allowance have been granted on appeal – 6% of all those assessed.
Source: PIP/ESA tests ‘trigger lack of trust in system’ [You Think]
The Department for Work and Pensions (DWP) has promised that no disabled people will have their benefits reduced because of its decision to review 1.6 million personal independence payment (PIP) claims.
The review follows last month’s decision by the new work and pensions secretary, Esther McVey, that she would not appeal a court ruling that found new rules introduced last year by DWP were unlawful, “blatantly discriminatory” and breached the UN disability convention.
The rules, which were rushed into law by the government last March, had meant that people who were unable to plan or undertake a journey due to overwhelming psychological distress would receive fewer qualifying points when assessed for PIP, with many receiving a lower level of financial support as a result, or even no PIP at all.
The new rules were only introduced because an upper tribunal ruling had found that DWP was wrong to say that such PIP claimants should not be entitled to those points.
Sarah Newton, the minister for disabled people, announced this week that, following McVey’s decision not to appeal the court ruling, DWP would review every one of the 1.6 million PIP claims that have been made since the benefit was introduced in 2013 to see how many had been wrongly assessed and were now entitled to backdated PIP payments.
Source: DWP promises no-one will lose out in huge review of 1.6 million PIP cases | DisabledGo News and Blog
Leading dentists have called for health officials take back some of the responsibilities currently provided by outsourcing firm Capita.
Capita was commissioned to run NHS England’s Primary Care Support England service, which provides support services to NHS GP practices, pharmacies, dentists and opticians.
But the British Dental Association (BDA) said that hundreds of dentists have not been able to perform NHS work because of delays with the service.
It said NHS dentists have had to wait – in some cases for up to a year – to get their National Performer Number required to provide NHS services.
Source: NHS should take back some services from Capita, say dentists – BelfastTelegraph.co.uk
Who is responsible for checking quality, it appears no one is, only criteria is push through the assessments be they right or wrong. Somewhere there has to be accountability and why do these companies not only continue to be allowed to undertake assessments, but they are continually awarded new contracts.
In response to pressure from the Work and Pensions Select Committee the Department for Work and Pensions (DWP) has announced that its target for upholding original PIP and ESA decisions at the first stage of appeal, known as Mandatory Reconsideration (MR), will be dropped.
On 28 November the Committee wrote to DWP with concerns about MRs, which had come up in the Committee’s current inquiry into the medical assessments carried out by ATOS, Maximus and Capita to inform DWP’s decisions on awards of disability benefits PIP and ESA.
The Committee had heard of “pressure to turn out numbers” in relation to both the original decision and at MR stage, and that MRs simply “rubber stamp” the original decision. The DWP revealed in an FOI request in May 2017 that one of the performance indicators for MRCs was that 80% of the original decisions are to be upheld.
The Committee queried how a target for upholding original decisions could be compatible with ensuring that questionable reports are thoroughly investigated, and erroneous decisions identified and corrected.
Source: DWP agrees to reform benefit appeals process following pressure from MPs
The more you hear about these assessments and the assessors the more ridiculous these processes are shown to be.
It would not surprise me that eventually, if not now, only to turn up for the face to face would deem you ‘fit for work’. Then if you do not turn up you are sanctioned. Either way the system gets you.
Yes, that is ridiculous, but no more than ‘handshakes’. Handshaking is the acceptable British way to greet people, not the kissing on cheek or cheeks which is more European.
In fact, could not the kissing on cheeks be deemed by some to be a possible sexual approach, whereby the shaking of hands will not be.