Service station Welcome Break has caused fury after being accused of saying it’s “not interested” in providing new disabled toilets.
The roadside firm was contacted by campaign group Changing Places who offered to install new disabled toilets in their service stations.
However, the campaign group was left furious when it claimed Welcome Break replied, saying: “Thanks for the interest in Welcome Break, unfortunately this isn’t something we would be interested in at the moment.”
This led to a storm of protest on social media, with some users saying they will boycott the service station.
Lianne Watt wrote: “That’s a disgrace” while Kerry Bignell added: “Shame on them. They are not so Welcome are they!”
Changing Places say there toilets are essential to all severely disabled people.
They say standard disabled toilet are not accessible for many, especially those who need a hoist and a changing bed.
In a statement today, Welcome Break said its comment which sparked the controversy was in response to the company attending an event, and not over the installation of new disabled toilets.
A spokesman said: “Welcome Break takes the comfort and safety of all its customers very seriously. Each of our sites offers the highest standard of disabled parking, access and toilets as required by the Disability Discrimination Act 1995. This includes our hotel facilities.
“It is our priority to ensure all our customers can enjoy a safe and high standard visit to our motorway service areas.
“Our correspondence with Changing Places was made in reference to our attending an event and was not an opinion on its products and initiatives.
“Welcome Break always gives appropriate due consideration to the provision of facilities whenever there are developments on our sites, and will continue to do so.”
Read the full article online: http://www.mirror.co.uk/news/uk-news/service-station-welcome-break-causes-5992255