The Department for Work and Pensions has announced plans to record all disability benefit assessments: Plans to move to a new telephony platform during 2024 and make enhancements to the Video Asses…
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I completely agree that something is needed to reduce errors, either accidental or not, but will it.
Well there will be proof to show errors have occurred, so eventually assessors wil get the message that they have to be much more diligent in the assessments.
Then the frequency of appeals will reduce, but in reality the benefit system needs to be more accommodating, especially to those with invisibile disabilities, for not all disabilities are visible.
Also the times taken to get through the assessment process have to be much improved and the commencement of paying them, waiting months is not acceptable.
Source: Will disability health assessment recording plan cut errors in DWP decisions? | Vox Political