‘Obscene’ 18-month delay for DWP complaints


This is disgraceful and should not be allowed to occur.

For a start the DWP, has should all Government departments, be more transparent and also honest and open. Unfortunately all this is someting outside the ‘norm’ for the Government and this also includes all Local Authorities and maybe those of Health.

For anyone to go to a complaints body takes some strength, as you are going against a large public body, which you are and will be again relying upon, will they hold the complaints against them and treat you are your relative worse than before.

Of course they will say they will not, but it has not been unknown in some authorities.

In some instances the complaints procedures themselves are ‘not fit for purpose.

That been said I do like that you can not refer until the complaint response letter has been issued, unlike going to the Ombudsman where their time period starts from when the complaint was initiated and there is a limit of 1 year. If that was so re this complaint then it would have been too late to go to the Independent Complaints body.

If certainly feel that the Ombudsman needs to change, could I say to Independent Case Examiner (ICE).

Former carer who waited months for disability benefit was turned down because he was in hospital for too long


Why do these problems keep occuring with Disability Benefit applications, irrespective which benefit is being applied for?

Could it be that the systems lack ‘common sense’, it would appear so.

The system is adhered to rigidly, when, if common sense was applied the rigidity could be overcome.

However, the benefits system is under the direction of the DWP, a Government department and that is the problem for there is no common sense in Government, in fact, in politics completely.

Man ‘bullied’ into attending benefits interview days after brain surgery


Is there something seriously wrong with the DWP for how can so many mistakes be made and continue to be made.

When will the immortal phrase be uttered ‘Lessons will be learnt’, for are lessons ever learnt, for it would appear they are not in many of the organisations where they need to be.

Are these organisations willing to learn or are there other reasons?

Only one disability charity fully supports Jodey Whiting petition


Is this a surprise, for it should not be.

For some of the national charities do receive some form of Government funding and it has been suggested that theyreceive this funding to undertaken some specific work and in doing so they are required to sign a clause stipulating that they will not criticise the Government. For if they do, they may not receive the funding.

This is a dilemma for these charities as they would like the funding as this will enhance the charity funds and enable them to do more inaccordance with their aims.

But, if the Government is appearing to not fully support persons with disabilities these charities voices will be mooted.

Disabled People Hit Four Times Harder By Welfare Changes


In general having a disability or disabilities means it costs more to live, therefore if the benefits system penalises persons with disabilities, not only do they not have the additional income, but effectively less income.

How can this be equality?