275,000 DLA Claimants Still Waiting To Be Forced To Claim PIP


With the state of PIP, it may v be good that there are so many waiting to be forced to apply for PIP.

DLA was not that great, but many feel it was better than PIP.

What a shame that the UK benefits system is thought of in this way, when these benefits are essential for the claimants to live, reasonable lives.

The benefits system needs a complete overall to make it more user friendly, but are Governments best placed to do that, well certainly not this current Government.

Same Difference

With many thanks to Benefits And Work.

Over 7 years after personal independence payment (PIP) was first introduced, there are still 275,000 disability living allowance (DLA) claimants waiting for the letter to drop onto their door mat telling them it is their turn to be forced to apply.

Justin Tomlinson revealed the figure yesterday in answer to a parliamentary question. He also made it clear that only slow progress is being made in assessing remaining DLA claimants:

“In July 2020, we started to resume some activity on reviews and reassessments where it was possible to do so safely and without compromising the delivery of new claims and change of circumstance cases, which remain our priority.”

You can read the full written answer on the parliament website.

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Capita PIP Assessors Slam Employer And Claimants


PIP Assessors and Capita, well what can be said, claimants have said much about them and a lot is not good, so are the assessors doing payback to claimants.

But benefits are a very emotive subject, as many claimants are coming at a time of great need, so any problems could well cause comments from claimants, no matter how or not justified there are.

But, assessors are supposed to be professionals, well they are being paid to do a job of employment and therefore it is very unprofessional to make adverse comments at all about about claimants, let alone on the various media outlets.

Similar could be said about assessors criticising their employers, Capita, but, I feel Capita are big enough to take it.

With all the various criticisms of the benefit system, Capita and to some extent Atos and some assessors, should this benefit and others still be maintained in the private sector.

I believe not and it should be transferred in-house to the DWP, who may not be any better, but then they could be better.

Will the Government do this, well it appears not and it looks like they are not prepared to mention why.

Is it because they do not wish to admit failure, when it is staring everyone in the face, or are there other reasons, which we could only speculate on.

Whatever, it is and there could be many reasons, it is apparent that the benefit process is not ‘fit for purpose’ in many respects, but not all as some claimants could well be happy with their outcomes, but are not as vocal as those who are not.

The benefit process is in dire need of improvement as are many other areas this Government has meddled with, lets not mention Test and Trace. Oh, too late I have.

This Government needs to put many actions in place to improve many areas, but are they up to it, well that is the question and currently it appears the answer is NO.

Same Difference

With many thanks to Benefits And Work.

Assessors allegedly working for Capita have given a string of 1 star reviews for the company on the Indeed website, slamming long hours and unpredictable audits. Some warned of a lack of care or compassion for claimants, but one former assessor calls claimants “aggressive liars” and “supposed invalids” whilst another claimed that they had been “physical and verbally abused” and had a claimant “stork” them.

The reviews all appear on the Indeed website and we have no way of knowing whether they are all from genuine current or former employees of Capita. But they go all the way from the present back to 2014 and it would be very surprising if Capita had not taken action long ago if they believed they were bogus.

Dissatisfaction with Capita clearly goes back years and it seems that a switch to telephone interviews since the…

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PIP Assessments Now Being Audio Recorded


This appears to be good news for claimants with regards to ATOS, but not so with regards to Capita.

The recommendation for people to make their own covet recording is also sound advice for it will also be evidence if the recording do not match.

Referring to Capita, surely the DWP should make this part of the contract and if, Capita do not comply then they should be removed as authorised agents.

The more that can be done to make the process more transparent the better.

What would be even better is to cancel all the contracts with Atos and Capita and any other outside agencies as soon as possible, then we would only have to contend with the DWP, which alone is more than enough.

The whole benefit processes need to be more user friendly and based on a person-centred approach, rather than a system approach.

Same Difference

With many thanks to Benefits And Work.

 

IAS (Atos) have begun recording telephone assessments for personal independence payment (PIP) Therese Coffey, secretary of state for work and pensions, told the Work and Pensions Committee on Wednesday 30 September.

Coffey told the committee that IAS had begun recording the assessments on 21 September

“But that has not yet started with Capita. That is under, I can assure you, active management to get Capita going quickly on this

This means that claimants can now ask for a copy of the audio recording of their assessment if they wish to challenge the decision or if they simply want to have a copy for their own records.

We’ll be updating the PIP guide later this week and the latest version will include a simple Subject Access Request you can send to request a copy of the audio recording.

We don’t know when…

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Is DWP Failing To Send Out PIP Review Forms?


This is unbelievable, well it should be, but this is the DWP, a Government department dealing with welfare benefits and therefore it is believable.

For the system to not have the ability to record not only when benefits need to be reviewed, but also the need to have a system of issuing review forms, for this can not be expected to be the responsibility of benefit claimants.

Many of these claimants will have many disabilities and may not have the capacity to remember, for this should be the responsibility of the DWP.

Again, it is a major problem with the benefits system, which needs to be righted without delay.

Same Difference

With many thanks to Benefits And Work.

Fears of another DWP mess are growing as Benefits and Work members tell us that they have not received a PIP review form or a further extension of their PIP award.

The claimants are all within six months of the end of their PIP award and would normally expect to have received an AR1 review form.

One member, posting on the forum, told us that their PIP was due to end in January but they had not received a review form.

On the moderator’s advice they contacted the DWP and were told that if they had not done so their PIP would have stopped in January, as there was nothing on the system to say a review form should be sent out.

Another member in the same position also rang the DWP. Within a week they had received a review form which needed…

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PIP Claimants Wrongly Accused Of Failing To Return PIP Forms


Again and again the DWP say one thing and then do another, but take the attitude that they are never wrong.

The DWP and that means the Government need to realise that they are dealing with people and not inanimate objects.

They should be transparent and honest, but this is a Government department and unfortunately it is a miracle if they are.

It is not as though not owning up about being wrong will cause no lasting damage and harm, for it will.

The DWP are ruthless in instigating sanctions and once a persons loses a benefit, it can not be reinstated when the wrong has been admitted.

Yes, the claimant can make another claim, but the loss of benefit income will not be regained and even worse, if a Motability vehicle is involved. For once the vehicle has been returned it can take months to obtain another, thus causing much distress to the claimants.

The DWP and the Government need to come into the real world and not play with the feelings of claimants.

Same Difference

With many thanks to Benefits And Work.

The DWP has mistakenly been sending out letters to PIP claimants telling them their PIP has been stopped because they failed to return a review form, the Disability News Service (DNS) is reporting.

Back in March, when the pandemic first began, many PIP claimants were told that they did not need to return their PIP review form and that their claims would be automatically extended.

However, it appears that last month an official at the DWP did a check for late return of forms and sent out letters to an unknown number of claimants telling them that their PIP had been stopped and, in some cases, that they had to return their Motability vehicles and might have to repay some of the money they had received.

One claimant who received a letter told DNS that she had originally been told by the DWP…

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Severely disabled woman denied PIP


You hear one benefit scandal story and you feel it can not get worse, then you hear another and another and another…. and realise that it can.

It is not just in respect of PIP, but ESA, Universal Credit and any others.

It is not, just, that the PIP assessment process is ‘unfit for purpose’, but the whole benefit process no matter which benefit is involved.

I feel this Government will not rest until all benefit claimants are forced into death, so that no benefits need to be paid because all possible benefit claimants will be dead.

The Government needs to be charged with undertaking Criminal Acts in their dealings with Benefit Claimants.

Benefit Claimants have Human Rights, but these are not recognised by this Government. If these actions were being conducted by any other persons or authorities the charge could be Terrorism, so why not this Government.

‘Obscene’ 18-month delay for DWP complaints


This is disgraceful and should not be allowed to occur.

For a start the DWP, has should all Government departments, be more transparent and also honest and open. Unfortunately all this is someting outside the ‘norm’ for the Government and this also includes all Local Authorities and maybe those of Health.

For anyone to go to a complaints body takes some strength, as you are going against a large public body, which you are and will be again relying upon, will they hold the complaints against them and treat you are your relative worse than before.

Of course they will say they will not, but it has not been unknown in some authorities.

In some instances the complaints procedures themselves are ‘not fit for purpose.

That been said I do like that you can not refer until the complaint response letter has been issued, unlike going to the Ombudsman where their time period starts from when the complaint was initiated and there is a limit of 1 year. If that was so re this complaint then it would have been too late to go to the Independent Complaints body.

If certainly feel that the Ombudsman needs to change, could I say to Independent Case Examiner (ICE).

Secret panel probe links between DWP & claimant deaths


I suppose we should welcome this secret panel, but in reality the panel should have been there since the Benefit scandals started to occur and it should not be secret, for this is truly in the ‘Public Interest’.

Lets do hope the panel will reach conclusions, conclusions that we already know and exact change immediately.

Whenever the reports are formed they need to be made public without delay.

After all these years, the DWP is still trying to convince us that amputated feet heal | Vox Political


Repeat a lie often enough, and people will believe it. That’s what the Tories think. Right? But it’s quite difficult when we’re being told that this has healed: Tommy Weir’s…

Source: After all these years, the DWP is still trying to convince us that amputated feet heal | Vox Political