This just shows the consequences of how social care decisions can relate to the real lives of the persons they are dealing with. In these situations social services or anyother equivalent body should not only listen to what is being relayed to them, but also understand the situations and then take the appropriate actions.
In this situation it is not clear if they were even listening, but there was no understanding and certainly no appropriate actions.
Will ‘ lessons be learnt’, I do not feel they will.