For the majority of us planing an outing is not that difficult, but when a disabled person and especially a disabled person using a wheelchair, this can be a minefield.
you need to double check everything and then you can not be guaranteed that all will go to plan. For all transport needs to be adequately accessible and so do the venues and this includes the toilets. What can be stated as being accessible is many times not correct. This may not be intentional by the transport providers and the venue operators, but mainly through their ignorance of the different aspects of disabilities and the varying requirements.
Even if all are suitably accessible will there be a sufficiency of the numbers available. Bus seating being only one example for there will only be one space available and this could be already taken by standing passengers or passengers with prams, who may be reluctant to move from a disability space and I believe that there is no lawful requirement for them to do so, just respect for the disabled person or persons.
Until there is a lawful requirement to provide full disability access and the educating of the Government, business and the general public there can be no full equality for people who are disabled, for the Equality Act is not sufficient.
A few years ago I met friends at a restaurant that had been getting great reviews. I triple-checked that they had wheelchair access (their website made no mention of access) and was assured that they did. Google Street View – I’d checked – showed a mammoth step, but they promised me a ramp. The ramp, as I found when I arrived, was a hastily arranged plank of wood, which they were hoping to shunt me up. Failing that, the chef and waiters would carry me – Cleopatra-style, but without the dignity. “Don’t worry,” the manager said. “The chef is very strong.” Options limited, I reluctantly agreed.
Source: In Britain, it’s not just the train toilets that disabled people can’t get into | DisabledGo News and Blog